Customer management

Their last visit, the allergy note, the form they signed. All on one profile. No rummaging before they walk in.

Remember everyone, without the spreadsheet

Regulars notice when you remember them. But keeping details in your head, or across three notebooks and an inbox, stops working past your first hundred customers. Flitz puts every booking, purchase, note, message and form response on one profile. Thirty seconds before the appointment, anyone on your team can know the customer like they've served them for years.

On every profile

  • Searchable profiles, with import from your old system
  • Notes with file attachments
  • Complete booking, purchase and membership history
  • Every email and SMS conversation, in one thread
Flitz customer profile for Nadine Lewis showing contact details, credit balance and booking history
Flitz customer profile Notes tab showing note history with formulas, preferences and allergy warnings
Flitz customer note detail view showing a colour formula, styling preferences and PPD allergy warning
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