Customer SMS

Text customers like a person, not a platform. Replies land on their profile so the whole team has the context.

Meet customers where they actually reply

Emails sit unread. Texts get answered in minutes. Flitz lets you message any customer straight from their profile: running late, product's arrived, a quick question. Replies thread right back into the same conversation. No personal phones, no lost context when a different staff member picks it up.

The conversation, kept

  • Two-way texting from the customer profile
  • Delivery receipts and threaded replies
  • Character counting that shows real message cost
  • Pay only for the segments you send
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