Waitlists
A cancellation used to mean lost revenue. Now it means the next person in line gets the spot.
Fully booked shouldn't mean turning money away
“Sorry, we’re full” ends most conversations, and most of those customers book elsewhere. A waitlist keeps them yours. When a spot opens, you offer it to the next person in line instead of eating the gap. Cancellations stop being dead time and start being someone else's lucky day.
How gaps get filled
- Waitlists on both classes and appointments
- Customers notified the moment a spot opens
- Cancellations refilled instead of written off
- A simple staff flow for offering spots in order
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